9 Lecture

MGT111

Midterm & Final Term Short Notes

Civil Service

Civil service refers to a body of government officials who are responsible for implementing and administering government policies and programs. They are non-political, permanent employees who are tasked with serving the public interest and deliv


Important Mcq's
Midterm & Finalterm Prepration
Past papers included

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  1. What is the primary objective of civil service? A) Promote political agenda B) Promote merit-based hiring and promotion C) Promote corruption D) None of the above

Answer: B) Promote merit-based hiring and promotion

  1. Civil servants are: A) Elected officials B) Political appointees C) Non-political, permanent employees D) None of the above

Answer: C) Non-political, permanent employees

  1. The civil service system is intended to promote: A) Professionalism B) Impartiality C) Accountability D) All of the above

Answer: D) All of the above

  1. Which of the following is a merit-based system of recruitment? A) Nepotism B) Cronyism C) Patronage D) Competitive examination

Answer: D) Competitive examination

  1. Which of the following is an advantage of the civil service system? A) Promotes corruption B) Promotes political interference C) Promotes impartiality and accountability D) None of the above

Answer: C) Promotes impartiality and accountability

  1. In which country did the concept of civil service originate? A) China B) India C) United Kingdom D) United States

Answer: A) China

  1. The Pendleton Civil Service Reform Act was passed in: A) 1877 B) 1883 C) 1890 D) 1901

Answer: B) 1883

  1. The concept of "spoils system" is associated with which US president? A) Andrew Jackson B) Abraham Lincoln C) Thomas Jefferson D) George Washington

Answer: A) Andrew Jackson

  1. Which of the following is not a principle of civil service? A) Professionalism B) Impartiality C) Accountability D) Partisanship

Answer: D) Partisanship

  1. Which organization is responsible for overseeing the civil service in the United States? A) Office of Personnel Management B) Department of Defense C) Environmental Protection Agency D) Department of Education

Answer: A) Office of Personnel Management



Subjective Short Notes
Midterm & Finalterm Prepration
Past papers included

Download PDF
  1. What is the difference between a career civil servant and a political appointee?

A career civil servant is a government employee who has earned their position through merit and passed the civil service examination, while a political appointee is someone appointed to a government position by an elected official.

  1. What is the role of the Civil Service Commission in the civil service system?

The Civil Service Commission is responsible for the administration of the civil service system. This includes creating and enforcing regulations related to hiring, promotions, and discipline of civil servants.

  1. What is the merit system and how does it apply to the civil service?

The merit system is a method of hiring and promoting employees based on their qualifications and abilities, rather than political or personal connections. It applies to the civil service by requiring that all positions be filled based on merit, as determined by objective criteria such as performance on civil service exams.

  1. What is the Hatch Act and how does it relate to the civil service?

The Hatch Act is a law that prohibits federal employees from engaging in certain political activities while on duty or using government resources. It relates to the civil service because it ensures that civil servants are nonpartisan and impartial in carrying out their duties.

  1. What is the difference between competitive and excepted service in the civil service system?

The competitive service is a portion of the civil service system that includes positions that are filled through open competition based on merit. The excepted service is a portion of the civil service that includes positions that are exempt from certain civil service rules and regulations.

  1. How does the civil service system provide for equal opportunity employment?

The civil service system provides for equal opportunity employment by requiring that all hiring and promotion decisions be made based on merit, regardless of race, gender, ethnicity, or other personal characteristics.

  1. What is the significance of the Pendleton Civil Service Reform Act?

The Pendleton Civil Service Reform Act was significant because it established the merit system for hiring and promoting civil servants, and helped to end the spoils system that had been in place in the United States for decades.

  1. What is the purpose of civil service exams?

Civil service exams are used to assess an individual's knowledge, skills, and abilities, and determine their eligibility for civil service employment.

  1. What is the role of the Office of Personnel Management in the civil service system?

The Office of Personnel Management is responsible for overseeing the civil service system and developing policies related to human resources management in the federal government.

  1. How has the civil service system evolved over time?

The civil service system has evolved over time to become more merit-based and nonpartisan. This evolution has included the establishment of the merit system, the creation of the Civil Service Commission and Office of Personnel Management, and the implementation of regulations aimed at promoting equal opportunity employment.

The civil service is a fundamental component of public administration that aims to provide efficient and effective service to the citizens. It involves the recruitment, selection, and management of government employees who work in various agencies and departments to execute public policies and programs. The civil service system is designed to ensure transparency, accountability, and merit-based selection criteria to promote fair and impartial decision-making. The civil service has a long history, dating back to ancient civilizations such as China, where the bureaucracy was established to maintain the emperor's authority. In the 19th century, the British civil service model influenced the development of modern civil service systems around the world. Today, most countries have their own civil service structures, which may differ in size, organization, and employment practices. The civil service is often subject to political influence and patronage, which can undermine its merit-based system. However, many countries have established independent civil service commissions to reduce political interference and ensure the impartiality and professionalism of the civil service. In addition, civil servants are bound by ethical codes and standards of conduct to promote accountability and integrity. The civil service plays a crucial role in implementing government policies and programs, ranging from education and healthcare to national security and economic development. Its functions include policy formulation, implementation, and evaluation, as well as providing services to the public and supporting government operations. The civil service has faced challenges in recent years, such as increasing demands for public services, budget constraints, and the need for innovation and digitalization. To address these challenges, many countries are implementing reforms to improve the efficiency and effectiveness of the civil service, such as streamlining processes, adopting new technologies, and enhancing employee training and development. Overall, the civil service is an essential component of public administration, providing vital services to citizens and supporting the implementation of government policies and programs. Its importance and impact will continue to evolve as society and the public sector face new challenges and opportunities.